Jeddah — Saudia, the national flag carrier of Saudi Arabia, has been recognized as a World Class Airline 2026 by the Airline Passenger Experience Association (APEX) for the fifth consecutive year. The award, announced at the APEX World Class™ global awards ceremony, highlights Saudia’s success in enhancing passenger experiences, raising guest satisfaction across all touchpoints, and maintaining the highest standards of safety across a network of more than 100 destinations on four continents.
Saudia also secured the “Best in Class for Service – Guest Experience” title for the second consecutive year, awarded to the airline with the highest global score in this category. This recognition underscores the airline’s transformation journey and the authenticity of Saudi hospitality, ensuring every interaction with passengers is warm, respectful, and culturally attuned.
For Pakistani travelers, these achievements reaffirm Saudia’s deepening commitment to the market. The airline continues to serve as a vital link for millions of Pakistanis traveling for religious, cultural, business, or international purposes, offering seamless connectivity and an enhanced onboard experience.
Commenting on the achievement, Rossen Dimitrov, Chief Guest Experience Officer at Saudia, said:
“Receiving the APEX World Class™ recognition for the fifth consecutive year, alongside Best in Class for Service – Guest Experience, reflects the professionalism of our team and the authenticity of Saudi hospitality. Guided by our strategy, every detail of the guest journey is thoughtfully designed to exceed expectations and ensure comfort throughout the travel experience.”
As part of its long-term strategy, Saudia is preparing for the delivery of 116 new aircraft in the coming years, adding to its current fleet of 149. The airline is also upgrading seating, expanding high-speed inflight internet with live streaming, and enhancing digital platforms and post-booking services powered by artificial intelligence.
These developments, aligned with the Kingdom’s National Aviation Strategy, will further benefit Pakistani passengers by providing modern, connected, and world-class travel options. With growing demand from Pakistan, Saudia’s ongoing expansion is set to reinforce its role as a key bridge between the two brotherly nations.